Sheraton Maui Resort & Spa

2605 Kaanapali Parkway
Maui, HI 96761
Sheraton Maui Resort & Spa

Avg. Attribute Rating: 3.4 (out of 5 stars)

Total FunnelScope Rating:  12.6

  • Your Social Network Not Rated
  • Travelocity 4.5 based on 28 reviews
  • Trip Advisor 4.0 based on 83 reviews

User Reviews (back to top)

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Reviewed by a user at Trip Advisor on June 4th 2009
"My husband and I spent 5 days4 nights at the Sheraton Maui at the beginning of February. We spent countless hours researching the options in the area,"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 2.8
  • Room SizeRoom Size 2.6
  • Room AmenitiesRoom Amenities 2.6
  • Room QualityRoom Quality 2.1
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Reviewed by a user at Trip Advisor on June 3rd 2009
"At this point we have stayed at many of the resorts on Maui. This trip was our first stay at the Sheraton and we were a little nervous about it. On pa"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • FamilyFamily 4.5
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Reviewed by a user at Trip Advisor on June 2nd 2009
"We stayed here for the first part of our honeymoon last month. and it was perfect. we had booked a partial oceanview and were upgraded. Our room had p"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 4.5
  • ViewView 3.5
  • Pool QualityPool Quality 3.1
  • Room SizeRoom Size 2.7
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Reviewed by a user at Trip Advisor on June 1st 2009
"The Sheraton Maui is a huge and beautifully sculpted resort in one of the best locations on the West Maui coast. They offer just about anything a vaca"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • FamilyFamily 2.6
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Reviewed by a user at Trip Advisor on June 1st 2009
"My wife I stayed here 52509 - 53009. Hotel location is great for snorkeling at Black Rock. We went snorkeling 4 days while we were there. There were l"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 4.8
  • Room SizeRoom Size 4.5
  • Room QualityRoom Quality 4.0
  • Prime LocationPrime Location 3.5
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Reviewed by a user at Trip Advisor on May 29th 2009
"We stayed at the Shertaon Maui for 9 nights in May. We have travelled extensively - but this was our first time to Maui. The Shertaon Maui is an avera"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 2.5
  • Room AmenitiesRoom Amenities 2.5
  • Room QualityRoom Quality 2.3
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Reviewed by a user at Trip Advisor on May 26th 2009
"My husband and I recently returned from our 5 year anniversary trip to Hawaii. We visited Maui (512 516) and stayed at the Sheraton. We had a fantasti"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 5.0
  • Room QualityRoom Quality 5.0
  • Room AmenitiesRoom Amenities 5.0
  • TouristTourist 3.4
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Reviewed by a user at Trip Advisor on May 26th 2009
"The hotel was AMAZING! I truly enjoyed every second of my relaxing vacation - and the hotel played a large part in that! The pool had plenty of chairs"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Pool QualityPool Quality 4.5
  • Prime LocationPrime Location 3.0
  • ServiceService 2.9
  • BeachBeach 2.5
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Reviewed by a user at Trip Advisor on May 25th 2009
"First ImpressionCheck In Experience: I think the Sheraton is a nice 3.5-4 star resort for those who are wishing to visit Maui and dont want to break t"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • TouristTourist 3.0
  • Room AmenitiesRoom Amenities 2.8
  • Room SizeRoom Size 2.6
  • Room QualityRoom Quality 2.6
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Reviewed by a user at Trip Advisor on May 25th 2009
"After three days on the big island, we went to the Sheraton Maui. We read good things about it on this site and elsewhere, so we gave it a shot. Well,"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • FoodFood 4.0
  • BeachBeach 3.5
  • RomanticRomantic 3.5
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Reviewed by a user at Trip Advisor on May 21st 2009
"First, the hotel is great. It's beautiful, it's clean, and if you can get in building 5 or six, you probably have some of the best views on this side"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • CleanlinessCleanliness 5.0
  • ViewView 5.0
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Reviewed by a user at Trip Advisor on May 19th 2009
"I have just returned from a stay at the Sheraton Maui and wanted to warn others who are unaware that they charge an extra $26.04 per day for a "resort"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room QualityRoom Quality 5.0
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Reviewed by a user at Trip Advisor on May 15th 2009
"My husband and I stayed at the Sheraton in Maui this May and had a great trip! First trip to Hawaii and can't wait to return! Maui is so great! The Sh"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Bathroom QualityBathroom Quality 5.0
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Reviewed by a user at Trip Advisor on May 12nd 2009
"The property is gorgeous and in the best location for snorkeling on black rock. Our rate was not too bad.....ocean and pool view with daily breakfast"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Pool QualityPool Quality 3.2
  • FoodFood 3.0
  • Room SizeRoom Size 2.8
  • Prime LocationPrime Location 0.5
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Reviewed by a user at Trip Advisor on May 6th 2009
"At the time of booking the cheapest room we picked in Sheraton was more expansive then in the Ritz Carlton few miles north. We opted for Sheraton to b"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room SizeRoom Size 2.7
  • Room QualityRoom Quality 2.6
  • Room AmenitiesRoom Amenities 2.5
  • BeachBeach 2.5
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Reviewed by a user at Trip Advisor on May 5th 2009
"We had a wonderful time! First I'll begin with all the positives. Every Single personstaff member we talked to was SO friendly. This really made our v"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by a user at Trip Advisor on May 3rd 2009
"I stayed at the Sheraton for 3 nights in late April. I booked a last-minute paid in full rate through their website and paid $220 for a basic room. Wh"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • CleanlinessCleanliness 5.0
  • Bathroom QualityBathroom Quality 4.8
  • Room AmenitiesRoom Amenities 4.8
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Reviewed by Anonymous at Travelocity on May 1st 2009
"The hotel was beautiful and the ocean front rooms were spacious directly facing the ocean and pool area. The balconies were narrow. After a few days w"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • FoodFood 4.5
  • Pool QualityPool Quality 3.6
  • Prime LocationPrime Location 2.1
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Reviewed by Anonymous at Travelocity on May 1st 2009
"We just spent a week at the Sheraton. The beach location is excellent, but the hotel itself was horrible. First of all, the room we booked was not ava"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • TouristTourist 3.1
  • Prime LocationPrime Location 2.8
  • AirportAirport 2.8
  • Room SizeRoom Size 2.7
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Reviewed by Anonymous at Travelocity on May 1st 2009
"We had great a experience at this hotel. Beautiful location. Went there mid May for a week (6 night stay). I wanted to have breakfast included- buffet"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • HistoricalHistorical 4.8
  • TraditionalTraditional 4.8
  • ViewView 4.0
  • RomanticRomantic 3.6
  • TouristTourist 3.0
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Reviewed by a user at Trip Advisor on April 26th 2009
"This place is such a lovely hotel, so much better than your typical high rise hotels down the strip of Kaanapali. Located in in the corner of the stri"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 2.8
  • ParkingParking 2.2
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Reviewed by a user at Trip Advisor on April 26th 2009
"Our family of four stayed in Sheraton Maui from April 12-18th of 2009. This was our third trip to Maui and stayed with Sheraton Hotel, but the first t"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 3.7
  • Prime LocationPrime Location 3.5
  • FamilyFamily 2.8
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Reviewed by a user at Trip Advisor on April 21st 2009
"After the stress from moving to another hotel, this was what we were after, pure relaxation! The hotel is huge, the way the hotel was built is beautif"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ParkingParking 4.5
  • Gym QualityGym Quality 4.5
  • ServiceService 3.5
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Reviewed by a user at Trip Advisor on April 18th 2009
"We stayed at the sheraton for about a week. What paradise! Everything from the service, helpful and friendly, to the excellent room we ( as SPG GOLD m"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 3.8
  • Room AmenitiesRoom Amenities 2.7
  • Room SizeRoom Size 2.6
  • Room QualityRoom Quality 2.6
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Reviewed by a user at Trip Advisor on April 11st 2009
"My husband and I and 2 daughters ages 12 and 16 just returned from a 7 night stay at the Sheraton Maui. The hotel is located at the end of Kaanapali B"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 4.0
  • Room QualityRoom Quality 4.0
  • Prime LocationPrime Location 3.0
  • BeachBeach 2.7
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Reviewed by a user at Trip Advisor on April 7th 2009
"My wife and I stayed at the Sheraton in March 2009. The Good: very nice room, upgraded to ocean view; good service (not great); beautiful grounds; the"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 3.9
  • Spa QualitySpa Quality 3.9
  • Room SizeRoom Size 3.7
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Reviewed by a user at Trip Advisor on April 3rd 2009
"The hotel property is well maintained, clean and aesthetic. The rooms are great. We had an ocean view with a balcony so that helped. The pool, poolsid"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Pool QualityPool Quality 4.8
  • Prime LocationPrime Location 3.5
  • BeachBeach 2.8
  • CleanlinessCleanliness 2.6
  • ModernModern 2.5
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Reviewed by a user at Trip Advisor on April 3rd 2009
"First off, how can you not love getting leid upon check in. beautiful orchids! The grounds are gorgeous! Lush vegetations, and flowers. We had a parti"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • BeachBeach 2.6
  • FoodFood 2.4
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Reviewed by Anonymous at Travelocity on April 1st 2009
"First let me say we love this property. It is our second visit here. In comparison, all of the Kaanapali properties are spectacular for scenery and be"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • TouristTourist 4.5
  • AirportAirport 4.0
  • Prime LocationPrime Location 3.5
  • ServiceService 3.0
  • EntertainmentEntertainment 2.8
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Reviewed by a user at Trip Advisor on March 28th 2009
"Our party arrived late at the hotel. Check in was pretty easy, the Aussie valet was extremely nice very helpful. When we got to our room, the beds loo"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 5.0
  • Room SizeRoom Size 4.5
  • Room QualityRoom Quality 3.5
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Reviewed by a user at Trip Advisor on March 18th 2009
"We just got back and loved this Hotel. It was our anniversary so we were upraded from Partial Ocean View to Deluxe Ocean View. The room was large,clea"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 4.5
  • Room QualityRoom Quality 4.5
  • Room AmenitiesRoom Amenities 4.5
  • CleanlinessCleanliness 2.6
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Reviewed by a user at Trip Advisor on March 17th 2009
"Liked location because it is at the "end" of the beach and gets less pedestrian traffic. Grounds were very nice. Food is a little pricey but good. We"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • FoodFood 3.8
  • Prime LocationPrime Location 3.0
  • BeachBeach 2.6
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Reviewed by a user at Trip Advisor on March 16th 2009
"We had a tough time choosing a hotel to start our trip. We were not dissappointed with the Sheraton. Check in at night was quick and friendly. Our roo"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room QualityRoom Quality 5.0
  • Prime LocationPrime Location 2.9
  • Room SizeRoom Size 2.7
  • Room AmenitiesRoom Amenities 2.7
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Reviewed by a user at Trip Advisor on March 13rd 2009
"The Sheraton has the best location on Kaanapali. An easy walk tothe Whaler's Village shopping area and a short drive to Lahaina. Rooms were clean and"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • BusinessBusiness 5.0
  • CleanlinessCleanliness 5.0
  • Room SizeRoom Size 4.8
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Reviewed by a user at Trip Advisor on March 13rd 2009
"The rooms are very well laid out, clean, tidy, bright and warm. The resorts has lots of amenities and is very popular. The staff are friendly as expec"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • CleanlinessCleanliness 5.0
  • ServiceService 4.0
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Reviewed by a user at Trip Advisor on March 2nd 2009
"I LOVE this hotel! it is in the best location on Kaanapali. The service is great, the space is very open and the beach is the best in this area. I did"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Spa QualitySpa Quality 5.0
  • ServiceService 4.2
  • BeachBeach 2.7
  • Prime LocationPrime Location 2.0
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Reviewed by Anonymous at Travelocity on March 1st 2009
"We enjoyed it immensely. Staff very courteous, grounds and views beautiful. We did pay for an ocean view room with a lanai and our lanai was 'standing"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room QualityRoom Quality 4.2
  • Room SizeRoom Size 4.0
  • Prime LocationPrime Location 4.0
  • Room AmenitiesRoom Amenities 4.0
  • ViewView 4.0
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Reviewed by a user at Trip Advisor on February 27th 2009
"Last, but not least, stop of our Hawaiian Honeymoon. Points of strenght of the hotel: - elegant hall - luxurious gardens - tasty food (both in restaur"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • FoodFood 3.5
  • ServiceService 1.5
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Reviewed by a user at Trip Advisor on February 24th 2009
"My new wife and I went to the Sheraton from 2-18-09 till 2-22-09 and overall we had no complaints and everything was simply fantastic. Check in was an"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by a user at Trip Advisor on February 19th 2009
"This review is a little late but I just got into using trip advisor to help plan vacations so I thought I would try to give back with a review from my"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ViewView 2.0
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Reviewed by a user at Trip Advisor on February 17th 2009
"We transfered to this hotel after a miserable 1 night stay at the Kaanapali Beach Hotel. The Sheraton is an absolutely beautiful hotel in a great loca"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • HistoricalHistorical 4.5
  • Room SizeRoom Size 4.2
  • Room QualityRoom Quality 4.0
  • Room AmenitiesRoom Amenities 3.6
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Reviewed by a user at Trip Advisor on February 12nd 2009
"We stayed at the Sheraton Maui for 9 nights the latter part of January. At check in we were upgraded to ocean front and our accomodations were wonderf"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 5.0
  • Room SizeRoom Size 4.8
  • Room QualityRoom Quality 4.2
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Reviewed by a user at Trip Advisor on February 9th 2009
"My wife and I are from Michigan and we love to get away from the cold and snow. I love to look for deals and really get into the vacation months befor"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Spa QualitySpa Quality 2.8
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Reviewed by a user at Trip Advisor on February 3rd 2009
"Seeing is believing! My wife and I stayed at the Sheraton Maui for 8 nights at the end of January, 2009 for our 25th anniversary. We booked a vacation"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • FoodFood 2.8
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Reviewed by Matt A. at Travelocity on February 1st 2009
"The hotel and the view are beautiful, but we had to fight with the front desk to get the room for which we paid. They tried to "upgrade" us from an oc"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room QualityRoom Quality 3.2
  • AirportAirport 2.9
  • FoodFood 2.7
  • FamilyFamily 2.6
  • TouristTourist 2.0
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Reviewed by Tina h. at Travelocity on February 1st 2009
"wonderful facility...very friendly staff and nice accomodations. would recommend for adults or older kids...lots to do...will be back!"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 4.0
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Reviewed by a user at Trip Advisor on January 27th 2009
"Just returned after 3 wonderfull nights at the Sheraton Maui Resort. I gave it an "above ave." rating rather than "excellent" only because we also sta"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Bathroom QualityBathroom Quality 5.0
  • Room SizeRoom Size 4.5
  • Room AmenitiesRoom Amenities 4.5
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Reviewed by a user at Trip Advisor on January 22nd 2009
"I stayed at the Sheraton Maui for a week this past Christmas with my husband and our eight year old son. Overall, we had a very nice time. The best th"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Pool QualityPool Quality 5.0
  • HistoricalHistorical 4.5
  • TraditionalTraditional 4.5
  • RomanticRomantic 3.8
  • Prime LocationPrime Location 3.1
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Reviewed by a user at Trip Advisor on January 19th 2009
"My husband and I stayed five nights at the Sheraton Maui after receiving a mail offer last summer. Our offer was $739 for 5 nights in a garden view ro"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room SizeRoom Size 2.7
  • Room QualityRoom Quality 2.6
  • Room AmenitiesRoom Amenities 2.6
  • ServiceService 2.5
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Reviewed by a user at Trip Advisor on January 19th 2009
"Our stay at the Sheraton Maui was the second part of our three part honeymoon. Booked to have a relaxing week in the sun, away from the British rain! "...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes