Marriott's Custom House

Neighborhood: Central
3 Mckinley Square
Boston, MA 02109
Marriott

Description

Marriott's Custom House stands watch over Boston Harbor in timeless splendor - a towering historic landmark with spectacular views of a city steeped in 200 years of American history. Tour this cosmopolitan city's famous sites and eclectic neighborhoods, then return to the luxury and elegance of this Boston timeshare location, where you can sip refreshments in the Counting Room Lounge, relax in the comfort of your room, or visit the 26th floor open-air observation deck. Featuring spacious one-bedroom suites in the city's most recognizable neighborhood, Marriott's one-of-a-kind Boston timeshare location's unique blend of location and (more ...)
Marriott's Custom House stands watch over Boston Harbor in timeless splendor - a towering historic landmark with spectacular views of a city steeped in 200 years of American history. Tour this cosmopolitan city's famous sites and eclectic neighborhoods, then return to the luxury and elegance of this Boston timeshare location, where you can sip refreshments in the Counting Room Lounge, relax in the comfort of your room, or visit the 26th floor open-air observation deck. Featuring spacious one-bedroom suites in the city's most recognizable neighborhood, Marriott's one-of-a-kind Boston timeshare location's unique blend of location and amenities will make your stay unforgettable. Each suite at Marriott's Custom house in Boston, MA, has a separate living and dining area, kitchenette with microwave and refrigerator, and master king sized bedroom. Discover all of the splendors of downtown Boston awaiting you from your spacious suite at Marriott's Custom House in historic Boston.

Hotel Ratings

  • Your Social Network Not Rated
  • Trip Advisor 4.2 based on 28 reviews
 
 

People who booked or "checked-in" here (top)
 

 by KelC on 2010-11-28
AWESOME hotel... (@ Marriotts Custom House) http://4sq.com/9okQmL
 

Other Ratings for Hotel (out of 5 stars)

User Reviews Across the Web (top)
 

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Reviewed by Reviewed A Hotels.Com Guest On 2009-05-13 at Hotels.com on September 5th 2009
"the room was not the size I had expected, considering it is a "villa" it was smaller than expected. Staff was friendly"

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room QualityRoom Quality 3.0
  • Room AmenitiesRoom Amenities 3.0
  • Room SizeRoom Size 2.2
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Reviewed by Reviewed A Hotels.Com Guest On 2009-03-25 at Hotels.com on September 3rd 2009
"We had a terrific weekend at the Marriott Boston Custom House Villas. My husband and I spent the weekend with our 3 children. The location was perfect,the villa was immaculate and we used the pool facility at the Marriot Long Wharf which was in walking distanct from the Marriott Boston Custom House. We would definitely stay there again."

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 5.0
  • Pool QualityPool Quality 3.2
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Reviewed by Reviewed A Hotels.Com Guest On 2009-02-13 at Hotels.com on September 2nd 2009
"We were staying with family in the burbs but decided to chnage it up and spend our last night in the city. I couldnt have been happier with the choice. It wasn't the cheapest place in the area but clearly the best bang for the buck. Location Location Location. Could this hotel be in a better spot in the city. It became a perfect meeting place for friends. Very easy to find (being the only clock tower). The roomwas freshly painted and very comfortable. Large sitting area and seperate bedroom. The upper floors offered a very cool game room, laundry and spotless workout facility. Great vistas from EVERY window. Would 100% stay there again next time I'm in the city."

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 4.7
  • Room AmenitiesRoom Amenities 4.7
  • ParkingParking 4.7
  • Room QualityRoom Quality 4.3
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Reviewed by a user at Trip Advisor on January 5th 2009
"My husband and I are from Australia and we have always wanted to experience a white Christmas, so we chose the Marriott Custom House for a week of our vacation this year. We are Marriott owners (Time share) so we are aware of the high standards of Marriott and we certainly got it here in Boston. The front of house... more" ...Read Full Review

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Reviewed by a user at Trip Advisor on December 17th 2008
"We stayed at the Custom House for 6 nights and 7 days during our honeymoon in Boston. This hotel is beautiful and a must for history buffs. The location puts you literally across the street from the Blue Line train, 2 blocks from the Wharf (where you can pick up water taxi's) and the Aquarium and within walking distance of... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 4.0
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Reviewed by a user at Trip Advisor on November 15th 2008
"This hotel exceeded expectations. I don't think you could get a better location - within steps of the freedom trail, the aquarium, quincy market, etc. We changed our plans in order to arrive on the weekend and I think this was a good move since the roads are small narrow and it's easy to get lost. We parked in... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.2
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Reviewed by a user at Trip Advisor on October 12nd 2008
"The custom house is a very interesting place to stay. What can I say ....location is everything. 50 paces to the subway. One block to the Quincy market and 14 mile to the best dining in the north end to experience. The concierge Karen Conners is the best at providing information to go on the many site seeing ventures. Dont... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ParkingParking 5.0
  • EntertainmentEntertainment 4.5
  • Prime LocationPrime Location 3.1
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Reviewed by a user at Trip Advisor on September 7th 2008
"Part of a 2-week family holiday in the US. Stayed for 2 nights in early August and booked direct with hotel. First night: although we specifically asked for a high-floor, we ended up on the second floor, bar side. This is because, of course, this is not really a hotel but a time-share with occasional availability of rooms and the... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Pool QualityPool Quality 2.6
  • FamilyFamily 2.6
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Reviewed by Reviewed A Hotels.Com Guest On 2008-12-29 at Hotels.com on August 12nd 2008
"Loved the location to the city, fanuel hall within walking distance, the T across the street, great rooms and the convenience to everything exceeded our expectations"

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Reviewed by Reviewed A Hotels.Com Guest On 2008-11-20 at Hotels.com on August 11st 2008
"This Marriott hotel is the cream of the crop for Boston visitors with mixed agendas. The accomodations are more than just a bedroom. The condo convenience lends itself to a bit of self catering if desired, non bedroom space for entertainment and in general a wonderful atmosphere of historic luxury meant just for you and your family. The location is perfect for the carless traveler who is willing to explore the city via the "T" and on foot. All this for less than the average cost of a similar 4* hotel. We would definitely visit again during our daughter's 4 year college years."

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 5.0
  • EntertainmentEntertainment 2.9
  • FamilyFamily 2.7
  • Overall ValueOverall Value 2.7
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Reviewed by Reviewed A Hotels.Com Guest On 2008-10-02 at Hotels.com on August 10th 2008
"Guest did not leave a comment."

Review Attributes Ratings (out of 5 stars)

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Reviewed by a user at Trip Advisor on August 5th 2008
"Husband, I and 14 year old daughter stayed here for 5 nights 17th-21st July. First time in Boston and chose this hotel because of reviews written here. We were not disappointed. We had a room on the 6th floor, with a kingsize bed and double sofa bed in the lounge area. The hotel is in an ideal position, a few... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room SizeRoom Size 3.0
  • BedBed 2.7
  • Room QualityRoom Quality 2.5
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Reviewed by Reviewed A Hotels.Com Guest On 2008-05-14 at Hotels.com on August 5th 2008
"The room was great and so was the price, but we stayed on the side of the building closest to the market. Late nights got very noisy."

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 5.0
  • Room SizeRoom Size 4.5
  • Room QualityRoom Quality 3.5
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Reviewed by Reviewed A Hotels.Com Guest On 2008-03-03 at Hotels.com on August 3rd 2008
"Although the overall hotel was great, I did however miss having room service. There are plenty of restaurants within walking distance, but I did miss the luxury of having coffee in bed. One of my most cherished luxuries when I travel."

Review Attributes Ratings (out of 5 stars)

  • BedBed 5.0
  • Room AmenitiesRoom Amenities 5.0
  • Room SizeRoom Size 4.5
  • AirportAirport 3.7
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Reviewed by a user at Trip Advisor on July 31st 2008
"We stayed in the Custom House for three nights. We are 2 adults and 2 children. I asked for a high floor and we got it - right under the clock face. While the windows were small compared to the lower floors- there were only 2 suites on our floor as the floor plate is smaller at this level. The... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Pool QualityPool Quality 0.5
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Reviewed by a user at Trip Advisor on July 27th 2008
"retro fit hotel into old customs house in boston, mass, usa. very neat. right next door to quincy market, irish pubs, aquarium, and T- stop. great front desk staff, ice water in the lobby, cookies at 4 pm. great restaurants nearby- legal seafood, wagamama, etc. stately historic hotel. i'd stay again. we stayed in a suite ( family) and it... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 5.0
  • HistoricalHistorical 4.5
  • Room SizeRoom Size 4.5
  • TraditionalTraditional 4.5
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Reviewed by a user at Trip Advisor on July 24th 2008
"We stayed at this hotel before and we absolutely loved it. That time we had a really fantastic (standard) suite on the 19th floor. This time, having booked over the 4th of July (but 4 months in advance), it was a different experience. When we checked in, we were placed on the 2nd floor, which from a view perspective, is... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 5.0
  • Room QualityRoom Quality 5.0
  • Room AmenitiesRoom Amenities 5.0
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Reviewed by a user at Trip Advisor on July 23rd 2008
"Stayed at the Custom House with my parents and 2 year old daughter. The pull-out sofa was horrible with metal sticking out and a very thin mattress. When we talked to the front desk about it they laughed and said that was what happens over time to these sofas! - Then someone came and dropped an air mattress on the... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • HistoricalHistorical 4.5
  • TraditionalTraditional 4.5
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Reviewed by a user at Trip Advisor on July 12nd 2008
"We really enjoyed the location being close to the harbor North End. Subway entrance right across the circle entrance made it very easy to travel around the city. Unfortunately we were not able to get much sleep due to the noise from the bars located around the hotel. A previous post had warned of the problem, and they were... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • HistoricalHistorical 4.8
  • Prime LocationPrime Location 4.0
  • AirportAirport 4.0
  • TouristTourist 3.2
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Reviewed by a user at Trip Advisor on July 11st 2008
"What a great stay in Boston! I booked this hotel through an exchange of points and a little cash with RCI. I wasn't sure if this hotel would be "worth it" - boy was I glad I splurged and booked here! The room was huge - about 650 sq feet - which I understand all the rooms are large. The... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 5.0
  • Room SizeRoom Size 3.5
  • Room QualityRoom Quality 2.8
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Reviewed by a user at Trip Advisor on July 5th 2008
"We stayed at the Custom House from June 29th to July 3rd, 2008. I can't say enough great things about this place. If you can spend the money, stay here with small children! Paid $329 per night on Priceline last -minute for a 1 bedroom suite. Arrived and got a 19th floor harborview 1 bedroom suite which was amazing. 1st... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 3.0
  • Overall ValueOverall Value 2.6
  • Room SizeRoom Size 2.5
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Reviewed by a user at Trip Advisor on July 1st 2008
"My wife and children stayed at the Custom House for a week; June 6-13, and had a great experience. It is very close to several inexpensive eateries, parks, wharf, harbour, and historic places. The staff; Anna, Norbit, John, Ellen, Chris, and Karen, GO OUT OF THEIR WAY TO ASSIST YOU. Because it is an historic building, there are no large... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 3.5
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Reviewed by a user at Trip Advisor on June 30th 2008
"This is an excellent time share property. The room we stayed in on the second floor was refreshingly different. It was a loft suite with the original custom house marble and plaster appointments along with a modern half kitchen. Unlike other reviews, we did not find the furniture to be excessively worn or dated. The 26th floor observation floor was... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room AmenitiesRoom Amenities 2.8
  • Room QualityRoom Quality 2.7
  • Room SizeRoom Size 2.6
  • ModernModern 2.2
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Reviewed by a user at Trip Advisor on June 29th 2008
"We stayed for 2 nights while in Boston for the weekend. The rooms are nicely furnished and the views over the harbor are amazing - if you bend over the couch you can see pretty sail boats go by. Wow! There's lots of space, not much of a kitchen but there's so many places to eat nearby. We highly recommend... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ViewView 2.8
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Reviewed by a user at Trip Advisor on June 22nd 2008
"A great location, staff and room! more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.5
  • ServiceService 3.5
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Reviewed by a user at Trip Advisor on June 19th 2008
"Spent a week here on a timeshare exchange and have stayed at other Marriott 'resorts' so I know what to expect. The old building is nice to look at; a distinctive hallmark in financial district of Boston and a great location overall from which to walk all over town. Central location both good and bad as what's near in addition... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • TraditionalTraditional 3.8
  • HistoricalHistorical 3.5
  • Prime LocationPrime Location 2.7
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Reviewed by a user at Trip Advisor on April 25th 2008
"We had a fabulous time in Boston for 3 days!The Custom House was a very interesting place to stay. The rooms were beautiful and very large. It was great to have a little kitchen area as we had 2 kids with us. I would stay there again anytime.However, I was a little befuddled why it was rated so highly for... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.8
  • ParkingParking 3.2
  • EntertainmentEntertainment 2.8
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Reviewed by a user at Trip Advisor on April 24th 2008
"We stayed at the Custom House for one night on a quick family vacation. We chose this hotel primarily for its location. Despite being told there was a 4 pm check in time, our room was ready when we arrived at noon. Our original room was located on the second floor, which would have required traveling up and down two... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Prime LocationPrime Location 3.0
  • Room SizeRoom Size 2.8
  • Room AmenitiesRoom Amenities 2.6
  • FamilyFamily 2.4
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Reviewed by a user at Trip Advisor on April 15th 2008
"Have stayed here before. This visit didn't disappoint. The staff here are always helpful. There were 4 of us on this occasion. Good value for money more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 3.5
  • Overall ValueOverall Value 2.7
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Reviewed by a user at Trip Advisor on April 2nd 2008
"This is a great place to stay for many reasons:- Location - extremely central, near the harbor, the aquarium, Quincy market. Rooms - very spacious, comfortable and well-furnished. A separate bedroom and living room, both of a good size, and with enough space for storage. A mini-kitchen with coffeemaker, toaster, blender, fridge, microwave and sink is in the living room.... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • BedBed 4.7
  • Room AmenitiesRoom Amenities 4.3
  • Room SizeRoom Size 4.2
  • ParkingParking 4.1
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Reviewed by a user at Trip Advisor on March 17th 2008
"This is was our fourth visit to the Custom House towers. This time we traveled with my sister and her family. As always, this hotel is just the best for travel with kids. The game room, observatory deck -- even the rotunda in the lobby all provide spaces for people to gather and enjoy each other's company. Plus there is... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 5.0
  • Room QualityRoom Quality 5.0
  • ServiceService 5.0
  • Room AmenitiesRoom Amenities 5.0
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Reviewed by a user at Trip Advisor on March 9th 2008
"What a find! Had two suites for ladies getaway weekend. Found after a search on Marriott website, rooms only $193 a night with AAA discount. I know March is slow, but this is a fabulous price for the quality of the facilities and its location. Aquarium T entrance outside the hotel, The Black Rose also right next door, and barely... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.4
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Reviewed by a user at Trip Advisor on March 3rd 2008
"The Marriott Custom House is situated centrally. It is steps away from Fenuil Hall, The Boston Acquarium, IMAX Theater, and other points of interests. The only thing is that the hotel doesn't have a restaurant but right outside the Custom House is Fenuil Hall and there are hundreds of restaurants to choose from. My overall experience at this hotel was... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by a user at Trip Advisor on February 25th 2008
"Let me preface by saying that I NEVER write reviews because generally I'm pretty laid back and feel that hotels are hotels. But after our one night stay at the Marriott Custom House, I felt compelled to tell everyone about this fabulous hotel. First off, it is a historic landmark and easy to find because it's next to Faneuil Hall... more" ...Read Full Review

Review Attributes Ratings (out of 5 stars)

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Reviewed by a user at Trip Advisor on January 23rd 2008
"We recently stayed at the Marriott Custom House to celebrate our anniversary. I was able to book a week's stay thanks to a certificate through II which made the vacation very affordable. I had admired photos of this historic building vacation club in the very heart of Boston and had read many reviews. There are only about 85 rooms, all... more" ...Read Full Review

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Reviewed by a user at Trip Advisor on November 15th 2007
"Every March we usually stay at the Marriott on the wharf in Boston. It is a great time of year - the weather can be everything from the beginning of spring to seemingly like the dead of winter. When making reservations one year we were told they were sold out - and we were offered accommodations at the Marriott Custom... more" ...Read Full Review

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Reviewed by Reviewed A Hotels.Com Guest at Hotels.com on July 4th 2007
"great room for the money. very spacious and clean."

Review Attributes Ratings (out of 5 stars)

  • CleanlinessCleanliness 5.0
  • Room AmenitiesRoom Amenities 4.8
  • Room SizeRoom Size 4.2
  • Room QualityRoom Quality 4.0
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Reviewed by Reviewed Becky at Hotels.com on July 3rd 2007
"Beautiful room, very nice and helpful staff. Great location, right next to the "Aquarium T Stop" in Boston."

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 4.5
  • Room AmenitiesRoom Amenities 4.5
  • Prime LocationPrime Location 3.8
  • Room QualityRoom Quality 3.8