Marriott's Custom House

Neighborhood: Central
3 Mckinley Square
Boston, MA 02109
Marriott

Avg. Attribute Rating: 3.6 (out of 5 stars)

Total FunnelScope Rating:  8.0

  • Your Social Network Not Rated
  • Trip Advisor 4.2 based on 28 reviews

User Reviews (back to top)

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Reviewed by Reviewed A Hotels.Com Guest On 2009-05-13 at Hotels.com on September 5th 2009
"the room was not the size I had expected, considering it is a "villa" it was smaller than expected. Staff was friendly"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room QualityRoom Quality 3.0
  • Room AmenitiesRoom Amenities 3.0
  • Room SizeRoom Size 2.2
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Reviewed by Reviewed A Hotels.Com Guest On 2009-03-25 at Hotels.com on September 3rd 2009
"We had a terrific weekend at the Marriott Boston Custom House Villas. My husband and I spent the weekend with our 3 children. The location was perfect"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 5.0
  • Pool QualityPool Quality 3.2
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Reviewed by Reviewed A Hotels.Com Guest On 2009-02-13 at Hotels.com on September 2nd 2009
"We were staying with family in the burbs but decided to chnage it up and spend our last night in the city. I couldnt have been happier with the choice"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 4.7
  • Room AmenitiesRoom Amenities 4.7
  • ParkingParking 4.7
  • Room QualityRoom Quality 4.3
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Reviewed by a user at Trip Advisor on January 5th 2009
"My husband and I are from Australia and we have always wanted to experience a white Christmas, so we chose the Marriott Custom House for a week of our"...Read Full Review

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Reviewed by a user at Trip Advisor on December 17th 2008
"We stayed at the Custom House for 6 nights and 7 days during our honeymoon in Boston. This hotel is beautiful and a must for history buffs. The locati"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 4.0
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Reviewed by a user at Trip Advisor on November 15th 2008
"This hotel exceeded expectations. I don't think you could get a better location - within steps of the freedom trail, the aquarium, quincy market, etc."...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.2
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Reviewed by a user at Trip Advisor on October 12nd 2008
"The custom house is a very interesting place to stay. What can I say ....location is everything. 50 paces to the subway. One block to the Quincy marke"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ParkingParking 5.0
  • EntertainmentEntertainment 4.5
  • Prime LocationPrime Location 3.1
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Reviewed by a user at Trip Advisor on September 7th 2008
"Part of a 2-week family holiday in the US. Stayed for 2 nights in early August and booked direct with hotel. First night: although we specifically ask"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Pool QualityPool Quality 2.6
  • FamilyFamily 2.6
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Reviewed by Reviewed A Hotels.Com Guest On 2008-12-29 at Hotels.com on August 12nd 2008
"Loved the location to the city, fanuel hall within walking distance, the T across the street, great rooms and the convenience to everything exceeded o"...Read Full Review

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Reviewed by Reviewed A Hotels.Com Guest On 2008-11-20 at Hotels.com on August 11st 2008
"This Marriott hotel is the cream of the crop for Boston visitors with mixed agendas. The accomodations are more than just a bedroom. The condo conveni"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 5.0
  • EntertainmentEntertainment 2.9
  • FamilyFamily 2.7
  • Overall ValueOverall Value 2.7
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Reviewed by Reviewed A Hotels.Com Guest On 2008-10-02 at Hotels.com on August 10th 2008
"Guest did not leave a comment."...Read Full Review

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Reviewed by a user at Trip Advisor on August 5th 2008
"Husband, I and 14 year old daughter stayed here for 5 nights 17th-21st July. First time in Boston and chose this hotel because of reviews written here"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room SizeRoom Size 3.0
  • BedBed 2.7
  • Room QualityRoom Quality 2.5
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Reviewed by Reviewed A Hotels.Com Guest On 2008-05-14 at Hotels.com on August 5th 2008
"The room was great and so was the price, but we stayed on the side of the building closest to the market. Late nights got very noisy."...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 5.0
  • Room SizeRoom Size 4.5
  • Room QualityRoom Quality 3.5
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Reviewed by Reviewed A Hotels.Com Guest On 2008-03-03 at Hotels.com on August 3rd 2008
"Although the overall hotel was great, I did however miss having room service. There are plenty of restaurants within walking distance, but I did miss"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • BedBed 5.0
  • Room AmenitiesRoom Amenities 5.0
  • Room SizeRoom Size 4.5
  • AirportAirport 3.7
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Reviewed by a user at Trip Advisor on July 31st 2008
"We stayed in the Custom House for three nights. We are 2 adults and 2 children. I asked for a high floor and we got it - right under the clock face. W"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Pool QualityPool Quality 0.5
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Reviewed by a user at Trip Advisor on July 27th 2008
"retro fit hotel into old customs house in boston, mass, usa. very neat. right next door to quincy market, irish pubs, aquarium, and T- stop. great fro"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 5.0
  • HistoricalHistorical 4.5
  • Room SizeRoom Size 4.5
  • TraditionalTraditional 4.5
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Reviewed by a user at Trip Advisor on July 24th 2008
"We stayed at this hotel before and we absolutely loved it. That time we had a really fantastic (standard) suite on the 19th floor. This time, having b"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 5.0
  • Room QualityRoom Quality 5.0
  • Room AmenitiesRoom Amenities 5.0
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Reviewed by a user at Trip Advisor on July 23rd 2008
"Stayed at the Custom House with my parents and 2 year old daughter. The pull-out sofa was horrible with metal sticking out and a very thin mattress. W"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • HistoricalHistorical 4.5
  • TraditionalTraditional 4.5
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Reviewed by a user at Trip Advisor on July 12nd 2008
"We really enjoyed the location being close to the harbor North End. Subway entrance right across the circle entrance made it very easy to travel aroun"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • HistoricalHistorical 4.8
  • Prime LocationPrime Location 4.0
  • AirportAirport 4.0
  • TouristTourist 3.2
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Reviewed by a user at Trip Advisor on July 11st 2008
"What a great stay in Boston! I booked this hotel through an exchange of points and a little cash with RCI. I wasn't sure if this hotel would be "worth"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 5.0
  • Room SizeRoom Size 3.5
  • Room QualityRoom Quality 2.8
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Reviewed by a user at Trip Advisor on July 5th 2008
"We stayed at the Custom House from June 29th to July 3rd, 2008. I can't say enough great things about this place. If you can spend the money, stay her"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 3.0
  • Overall ValueOverall Value 2.6
  • Room SizeRoom Size 2.5
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Reviewed by a user at Trip Advisor on July 1st 2008
"My wife and children stayed at the Custom House for a week; June 6-13, and had a great experience. It is very close to several inexpensive eateries, p"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 3.5
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Reviewed by a user at Trip Advisor on June 30th 2008
"This is an excellent time share property. The room we stayed in on the second floor was refreshingly different. It was a loft suite with the original"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room AmenitiesRoom Amenities 2.8
  • Room QualityRoom Quality 2.7
  • Room SizeRoom Size 2.6
  • ModernModern 2.2
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Reviewed by a user at Trip Advisor on June 29th 2008
"We stayed for 2 nights while in Boston for the weekend. The rooms are nicely furnished and the views over the harbor are amazing - if you bend over th"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ViewView 2.8
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Reviewed by a user at Trip Advisor on June 22nd 2008
"A great location, staff and room! more"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.5
  • ServiceService 3.5
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Reviewed by a user at Trip Advisor on June 19th 2008
"Spent a week here on a timeshare exchange and have stayed at other Marriott 'resorts' so I know what to expect. The old building is nice to look at; a"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • TraditionalTraditional 3.8
  • HistoricalHistorical 3.5
  • Prime LocationPrime Location 2.7
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Reviewed by a user at Trip Advisor on April 25th 2008
"We had a fabulous time in Boston for 3 days!The Custom House was a very interesting place to stay. The rooms were beautiful and very large. It was gre"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.8
  • ParkingParking 3.2
  • EntertainmentEntertainment 2.8
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Reviewed by a user at Trip Advisor on April 24th 2008
"We stayed at the Custom House for one night on a quick family vacation. We chose this hotel primarily for its location. Despite being told there was a"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Prime LocationPrime Location 3.0
  • Room SizeRoom Size 2.8
  • Room AmenitiesRoom Amenities 2.6
  • FamilyFamily 2.4
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Reviewed by a user at Trip Advisor on April 15th 2008
"Have stayed here before. This visit didn't disappoint. The staff here are always helpful. There were 4 of us on this occasion. Good value for money mo"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 3.5
  • Overall ValueOverall Value 2.7
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Reviewed by a user at Trip Advisor on April 2nd 2008
"This is a great place to stay for many reasons:- Location - extremely central, near the harbor, the aquarium, Quincy market. Rooms - very spacious, co"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • BedBed 4.7
  • Room AmenitiesRoom Amenities 4.3
  • Room SizeRoom Size 4.2
  • ParkingParking 4.1
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Reviewed by a user at Trip Advisor on March 17th 2008
"This is was our fourth visit to the Custom House towers. This time we traveled with my sister and her family. As always, this hotel is just the best f"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 5.0
  • Room QualityRoom Quality 5.0
  • ServiceService 5.0
  • Room AmenitiesRoom Amenities 5.0
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Reviewed by a user at Trip Advisor on March 9th 2008
"What a find! Had two suites for ladies getaway weekend. Found after a search on Marriott website, rooms only $193 a night with AAA discount. I know Ma"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.4
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Reviewed by a user at Trip Advisor on March 3rd 2008
"The Marriott Custom House is situated centrally. It is steps away from Fenuil Hall, The Boston Acquarium, IMAX Theater, and other points of interests."...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by a user at Trip Advisor on February 25th 2008
"Let me preface by saying that I NEVER write reviews because generally I'm pretty laid back and feel that hotels are hotels. But after our one night st"...Read Full Review

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Reviewed by a user at Trip Advisor on January 23rd 2008
"We recently stayed at the Marriott Custom House to celebrate our anniversary. I was able to book a week's stay thanks to a certificate through II whic"...Read Full Review

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Reviewed by a user at Trip Advisor on November 15th 2007
"Every March we usually stay at the Marriott on the wharf in Boston. It is a great time of year - the weather can be everything from the beginning of s"...Read Full Review

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  • No Attributes
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Reviewed by Reviewed A Hotels.Com Guest at Hotels.com on July 4th 2007
"great room for the money. very spacious and clean."...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • CleanlinessCleanliness 5.0
  • Room AmenitiesRoom Amenities 4.8
  • Room SizeRoom Size 4.2
  • Room QualityRoom Quality 4.0
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Reviewed by Reviewed Becky at Hotels.com on July 3rd 2007
"Beautiful room, very nice and helpful staff. Great location, right next to the "Aquarium T Stop" in Boston."...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room SizeRoom Size 4.5
  • Room AmenitiesRoom Amenities 4.5
  • Prime LocationPrime Location 3.8
  • Room QualityRoom Quality 3.8