Holiday Inn Express Hotel & Suites Pigeon Forge/Near Dollywood
Description
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN is now completely smoke-free and we are located near Dollywood and at the center of the entertainment, dining, & shopping district. Tickets for Dollywood, Dixie Stampede, Black Bear Jamboree, Smith Family Theater and many other entertainment venues can be purchased at our front desk saving you time and money. Considered one of the Smokies' premier Pigeon Forge hotels for quality, it is also recognized for guest satisfaction and excellent service. The Holiday Inn Express Hotel & Suites is family friendly with its heated indoor pool and whirlpool, playground for small road war (more ...)
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN is now completely smoke-free and we are located near Dollywood and at the center of the entertainment, dining, & shopping district. Tickets for Dollywood, Dixie Stampede, Black Bear Jamboree, Smith Family Theater and many other entertainment venues can be purchased at our front desk saving you time and money. Considered one of the Smokies' premier Pigeon Forge hotels for quality, it is also recognized for guest satisfaction and excellent service. The Holiday Inn Express Hotel & Suites is family friendly with its heated indoor pool and whirlpool, playground for small road warriors, guest laundry, video arcade and is located within 5 blocks of 22 attractions, 300 outlet stores & 15 full service restaurants. From relaxing by our indoor pool and whirlpool jacuzzi, unwinding in one of our jacuzzi suites, soaking up the sun on our spacious sundeck, playing a few games in our arcade, hiking in the nearby Great Smoky Mountains, racing go-carts, horse back riding, or spending an evening attending one of the many shows, the Holiday Inn Express Hotel & Suites is the choice for couples and families.
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User Reviews Across the Web
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-08-13
at Hotels.com
on September 8th 2009
"The hotel was a typical Holiday Inn Express if you are used to staying in them. The breakfast was not wonderful but was sufficient. The rooms were clean comfortable. The staff was very helpful. And the location was perfect if you want to be right in the middle of all activities in Pigeon Forge. I would stay there again and would recommend this hotel."
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Reviewed by
Reviewed Melanie F
at Hotels.com
on September 7th 2009
"Everyone was very friendly and helpful. The room was very clean and I felt all our needs were met. The breakfast was also very nice."
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-07-15
at Hotels.com
on September 7th 2009
"The hotel is clean, comfortable, and close to all the attractions in Pigeon Forge."
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-07-02
at Hotels.com
on September 7th 2009
"The hotel is just off of the main strip in Pigeon Forge, but we had to drive to most attractions and restaurants. Depending on traffic, it's about 30 minutes from Gatlinburg and maybe 10 minutes from interstate 40.
The hotel was nice. Clean rooms. The staff was nice and helped with directions.
Nice continental breakfast."
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Reviewed by
Reviewed Charles S
at Hotels.com
on September 6th 2009
"Clean, safe and centrally located. The beds were very comfortable."
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-06-19
at Hotels.com
on September 6th 2009
"The hotel was clean, and had everything we needed. Guest room was large and comfortable. Pool was a nice break in the evenings. My only complaint, if any, would be the food, but I think that's normal for any hotel. Just don't go for the slushy scrambled eggs. Seriously."
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Reviewed A Hotels.Com Guest On 2009-06-02
at Hotels.com
on September 6th 2009
"We stayed at the Holiday Inn Express, In Pigeon Forge Near Dollywood for my birthday weekend! We were very impressed with this place. Everyone was very professional and helpful, the rooms were very clean and not to mention the bedspillows were so comfortable! I would defintely recommend this hotel and we will be staying there again!"
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-05-18
at Hotels.com
on September 5th 2009
"traveling for business, so the rate was great, the room was neat, staff was friendly. the hotel was old and could use some upgrades, but for just needing a place to keep my stuff and sleep and shower, its worked just fine"
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-04-22
at Hotels.com
on September 4th 2009
"We had a wonderful stay. The staff was exceptional and the breakfast was great. We are going to try to stay at the Holiday Inn Express's evertime we are away. This is our second one and they were both exceptional"
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-04-12
at Hotels.com
on September 4th 2009
"Our room was clean and comfortable. I was very satisfied. The refigerator and microwave were a nice size,the pool and jacuzzi was very relaxing,the beds were comfortable,and the staff was very friendly. I would definately stay again.The price of the hotel and the free coffee and breakfast helped with our budget."
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-04-12
at Hotels.com
on September 4th 2009
"Guest did not leave a comment."
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-03-02
at Hotels.com
on September 3rd 2009
"The staff was excellent. They all made sure you were comfortable during the entire stay. When we arrived at the hotel our room was not the room I reserved. The staff promptly switched us to the room we were told that we had. The rooms were clean and spacious. We will defiantly stay there again in the future. I will book through the hotel though. Thumbs up to the Holiday Inn Express Pigeon Forge!!"
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-02-21
at Hotels.com
on September 2nd 2009
"THIS HOTEL WAS NOT VERY NICE, IT LOOKS A LITTLE RUN DOWN. THERE WERE CRACKS IN THE FLOOR AND WALLS IN THE BATHROOM. THE VEIW WE HAD HAD A WALL OUTSIDE OUR WINDOW, THE DRAIN STOP IN THE SHOWER HAD TO BE WEDGED UP TO STAY OPEN. ALSO THE INDOOR POOL WAS TOO COLD TO SWIM IN AND SO WAS THE SPA. I WOULD NOT RECOMEND THIS HOTEL, IT NEEDS SOME WORK."
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Reviewed by
Reviewed A Hotels.Com Guest On 2009-02-02
at Hotels.com
on September 2nd 2009
"Nice and clean rooms and friendly staff! Good value!"
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Reviewed by
Angela D.
at Travelocity
on April 1st 2009
"Great place to stay if your headed to Pigeon Forge. Great room. Comfortable beds. Great breakfast. Staff at hotel are very pleasant."
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Reviewed by
a user
at Trip Advisor
on March 13rd 2009
"Let me first say that the hotel staff is very nice and curtious to your every need. If customer service is most important to you, I would stay here.
We arrived about 30 minutes before check in and they were happy to let us check in early. We immediatley headed towards our room and found that the door lock had...
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Reviewed by
a user
at Trip Advisor
on March 12nd 2009
"My sister and I stayed here in December of 2008 using the points from my PriorityClub card. I was amazed at how easy check-in and check-out was. The staff was the most courteous I have encountered at a hotel. The rooms were clean, neat and very quiet. The location was perfect for us; this is the hotel I plan to...
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Reviewed by
Tonya M.
at Travelocity
on March 1st 2009
"The hotel was a great , our room was very clean and spacious. Location of the hotel is good and is off the main road , so it was quite. The breakfast bar was great it had a large variety of foods( eggs, waffles, rolls, fruit, bacon, cereal). The menu was different each day we were there. We will return!!!!!!!!!!!!!!!!!"
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Reviewed by
a user
at Trip Advisor
on February 17th 2009
"This is a great place 2 stay i never thought i would have the privacy that i did no1 bothers you and its kinda like having ya own place. It was just me and my little girl. The staff was excellent and knew all about everything that is acompanyed with the place. They had a breakfest and it was excellent...
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Reviewed by
a user
at Trip Advisor
on January 1st 2009
"Our family wanted an inexpensive vacation to snow board in either Ober Gatlinburg or in Maggie Valley, NC. We did not see or hear construction. We were told that they were still working on the resturant, at which, we did not dine.
We had a quiet room (237) down on the far end of the building. Our family of four...
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Reviewed by
a user
at Trip Advisor
on December 15th 2008
"This is a really nice Holiday Inn Express. We're in the Priority Club, so we've stayed at quite a few Holiday Inns. Some are not so nice, some are average, and some are just outstanding because the staff goes the extra mile. This place falls into the latter category. Sure, it's not the newest flashiest hotel on the block,...
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Reviewed by
a user
at Trip Advisor
on October 22nd 2008
"We read past reviews and saw this hotel was a nightmare, except for the last review written which suggested the hotel had all new upgrades and nice remodeling. So...we asked to see a room before we checked in and we were impressed compared to all the bad reviews of the past. This hotel has all new furnishings in the rooms....
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Reviewed by
a user
at Trip Advisor
on October 20th 2008
"My wife and I stayed at this property September 29 - October 2, 2008. I contacted the property directly, and the quoted rate was $79.00 per night. We stopped by the Tennessee Welcome Center on Interstate 65 North, and were given coupons for $59.00 per night, which this property honored. The first night was on points, and the total bill...
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Reviewed by
a user
at Trip Advisor
on October 16th 2008
"I was really pleased with the stay. I go to pigeon forge every year and this was the best stay yet. The hotel was really clean, friendly staff,the hot breakfast was great. I will go to this hotel every year from now on. GREAT STAY
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Reviewed by
Anonymous
at Travelocity
on October 1st 2008
"Clean rooms, friendly staff, convenient location to area attractions without lots of traffic noise, and excellent free breakfasts."
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Reviewed by
Anonymous
at Travelocity
on August 1st 2008
"This hotel was a little less than I expected, after reading previous reviews before booking. It was obviously going through renovations, and the first room we were placed in had a leak in the bathroom. The front desk was friendly and helpful, and moved us quickly to another room. The overall cleanliness of the bathroom was suspect, but overall, the room was comfortable. The free breakfast in the morning was exceptional. Lots of variety, and we stayed two days, and there was different choices each morning. Might stay again, if I felt the cleanliness was resolved. It is located in a very central area."
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Reviewed by
Nicole R.
at Travelocity
on July 1st 2008
"There are only three good things about this hotel...One is the location in Pigeon Forge if you plan to see shows while on vacation. The other good thing was that our room was a good size. The last is that the continental breakfast was of good quality. However, that is where it stops. The money we payed definitely did not match the quality of our stay. The lobby and hallways looked good. However, the room was a different story. The bed, couch, chair, and tv's were new. The walls needed paint, there was a hole in the wall by the toilet, and the carpet in our room was filthy. We wore shoes all the time in the room after the first hour of our stay. My husband made the mistake of taking off his shoes to walk from the bed to the bathroom and when he came back to the bed his white socks were black."
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Reviewed by
Tanevery J.
at Travelocity
on July 1st 2008
"My family and I trulely enjoyed our stay. First visit to Pigeon Forge we had a blast.The staff was very,very friendly especially the employee working the breakfast area. The hotel was very clean and convient to everything we wanted to see and do. I will recommend this hotel to family and friends. Our only concern was we didn't have HBO or a movie channel with our room and we paid $ a night. OH well at any rate we will still stay here on our next visit.Because not having a movie channel only pushed us out to see more of Pigeon Forge and we ENJOYED IT!!!!!!!!!!!!! If you want a clean, nice and friendly atmosphere stay here.SEE YOU GUYS NEXT YEAR!!!!!!!!!! And we were looking for a place that did not accept pets not everyone is a pet lover I didn't want to hear barking or smell pets in my room or the hallway or elevator and we found it here at this hotel"
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Reviewed by
Brian S.
at Travelocity
on June 1st 2008
"The receptionist was efficient and helpful. Rooms were clean and well appointed with a nicely sized refrigerator. The free wireless internet was easy to use. The indoor pool and hot tub were clean and well maintained. A free breakfast was provided and included bacon and eggs along with yogurt and traditional cereals, sweets, and coffee. There was enough space for all guests to have a table even during peak breakfast times. The location is very convenient to many area attractions. It might be possible to find similar accommodations for less, but I wasn?t willing to take a chance."
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Reviewed by
a user
at Trip Advisor
on April 18th 2008
"Overall good experience. We walked in with no reservation and got a king room on the third floor. Biggest con is they are doing major renovationsconstruction during the day and one day after touring and sightseeing, we got back to the room at about 2pm and from 2-4:30pm there was constant drilling, hammering, guys talking real loud over the work,...
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Reviewed by
Jennifer r.
at Travelocity
on April 1st 2008
"Newly renovated! The rooms were clean with updated features. Our king sized bed came with 6 pillows: three soft and three hard, labeled via the pillow cases! The pool and hot tub were nice, a big part of our stay. It was too wet to make use of the play ground, but it was there. Breakfast was good and is served until 10. There is no work out facility--and never was. Centerally located to anything in Sevierville and Pigeon Forge. Highly reccommended! We will definately stay here again."
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Reviewed by
Kathy G.
at Travelocity
on February 1st 2008
"The only thing I was disappointed in was I was expecting eggs and bacon on the breakfast bar, but it was the best conteniental breakfast I have ever had. Everything was very fresh and well stocked. Right off the main road, so it was quiet. It was easy to get out of the parking lot and there is a light at road, so it is easy to get out on the main road. The hotel is across the street from the Dinosaur Walk Museum. It is very close to shopping and WonderWorks. Over all very happy with our stay. We will probably stay there next time we visit the area."
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Reviewed by
a user
at Trip Advisor
on August 4th 2007
"My wife was 7 months pregnant and I took vacation from my job so we could have a romantic getaway before the baby came. She has family that lives about an hour away so we decided to spend the first night of our vacation in pigeon forge. We get to the hotel, check in and go out and eat. We...
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Reviewed by
a user
at Trip Advisor
on July 8th 2007
"We stayed here two nights during the Fourth of July week. We were very pleased with our room and the staff was excellent. This hotel is
only a block off the main parkway. Some reviewers have mentioned the cemetary, being next door, however it is not a drawback to the property. If you are looking for a very clean quiet...
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Reviewed by
a user
at Trip Advisor
on July 5th 2007
"My family and I recently took a trip to Pigeon forge to attend a wedding. I was traveling with my parents and daughter who just turned 1 year old. As soon as we check into the Holiday inn Express it was evident that we were in for a disappointment. The staff was somewhat friendly but seemed bothered that they needed...
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Reviewed by
a user
at Trip Advisor
on June 30th 2007
"It's interesting to read the ups and downs with reviews of this motel! We really liked the place, and a lot of it honestly is how you're treated when you check in. The front desk staff were super friendly and in general the motel looked great and well taken care of. Our room was super clean and quiet. It's fairly...
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Reviewed by
Jetta H.
at Travelocity
on April 1st 2007
""The hotel was in very good condition, neat, clean, and in a good location. We enjoyed the stay!""
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Reviewed by
a user
at Trip Advisor
on March 26th 2007
"I don't think this is worth the money. Yes the room was ok with a fireplace and jaccuzzi however the carpet was stained and it just didn't look very clean. The bed was excellent and very clean looking but the tubs could use some improvement. The worst part was the view right outside the window which was a cemetary. I...
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Reviewed by
a user
at Trip Advisor
on March 4th 2007
"pool was 60 degrees. was told by the reservationist that the pool was up and running after some work. That was only the half truth. The pool was too cold for us to enter. The trip was to honor my children who had made wonderful grades on their grade cards. I even told the reservationist that the pool was the...
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Reviewed by
Dena P.
at Travelocity
on March 1st 2007
""The room was ok. Carpet was stained and caulking on bathtub looked old and moldy. Worst part was the view, there is a lovely view of a cemetary right outside your window on the opposite side of the parking lot.""
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Reviewed by
a user
at Trip Advisor
on December 11st 2006
"The Holiday Inn Express of Pigeon Forge wouldn't honor our reservation! Regardless of having talked to a human, who had given us a confirmation number over the phone, upon arrival we were told they were "full". I'm not sure how a hotel can possibly overbook, but this was a very frustrating experience. I suppose I should be thankful - while...
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Reviewed by
Misty D.
at Travelocity
on November 1st 2006
""Reception friendly. My parents bathroom was dirty when we first arrived, but all it took was one call and it was cleaned within minutes. Didn't have any issues with mine and my husband's room. Very pleasant stay. Yummy breakfast.""
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Reviewed by
a user
at Trip Advisor
on August 19th 2006
"We enjoyed our stay at the Holiday Inn Express in pigeon Forge. It was central to everything for Pigeon Forge, Gatlinburg and Seiversville. It was off the main highway.
The staff that we encountered were very friendly and nice.
Our room was nice. And it was clean. The maid service was good and had no problems. The room we had...
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Reviewed by
a user
at Trip Advisor
on August 17th 2006
"We stayed at the Holiday Inn Express Pigeon Forge for a total of 4 nights and by the time we left this hotel we felt like we were part of this hotel's wonderful family of employees. Our room was beautiful, spacious, well maintained, and very very clean and comfortable. We felt like we were staying at a 5 star hotel...
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Reviewed by
A Yahoo! Local User
at Yahoo Local
on August 7th 2006
"Very accomodating: My husband and I rode our motorcycle down. The front desk told us to park it right in front and they would have security keep an eye on it. They also brought us towels outside when it rained and our bike got wet. We forgot toothpaste and razors, and they had them at front desk for free. They have very kind staff. We loved our stay there."
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Reviewed by
Silent Crickett
at Yahoo Local
on June 10th 2006
"A Nice Change of Pace: This Hotel had a wedding chapel in the back, it was a beautiful place to sit, amid the gazebos and blooming flowers and just relax in the day. The wait staff at the restaurant was great!! We all had a great time... kids under 12 eat for free and it is centrally located to the parkway. The rooms are very clean and the hotel is well kept. i would say you get what you pay for, when it comes to hotels."
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Reviewed by
a user
at Trip Advisor
on April 20th 2006
"My husband and I just got back from Pigeon Forge. We stayed at the Holiday Inn Express. We went with my parents and my sister and her friend, so there were 6 of us all together. I was very nervous to stay at this hotel after reading all of the bad reviews on Trip Advisor, but I had no choice...
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Reviewed by
a user
at Trip Advisor
on April 9th 2006
"DIRTY Hotel room bed not made, papers,lotion, from last person,very smokey smell ,elevator broke complained manager did nothing.
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Reviewed by
a user
at Trip Advisor
on February 24th 2006
"We stayed at this hotel for three wonderful days. The staff and management were the best ever. We never had to ask for anything. Everyone said hello and addressed us by our name just as if we were part of the family. I would highly recommend this hotel.
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Reviewed by
a user
at Trip Advisor
on September 8th 2005
"My credit card was charged twice for the same stay, and it was nearly impossible to get someone in charge to call me back to discuss the problem. After a week of being told someone would call me back right away, I got disgusted and called CSS Hotels, Inc., the company who owns this motel. Surprise! Within five minutes of...
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