Holiday Inn El Tropicano Riverwalk

Neighborhood: Downtown
110 Lexington Avenue
San Antonio, TX 78205
Holiday Inn El Tropicano Riverwalk

Avg. Attribute Rating: 3.0 (out of 5 stars)

Total FunnelScope Rating:  14.9

  • Your Social Network Not Rated
  • Travelocity 3.1 based on 15 reviews
  • Trip Advisor 4.0 based on 63 reviews
  • Yahoo! Local 2.5 based on 37 reviews

User Reviews (back to top)

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Reviewed by Reviewed A Hotels.Com Guest On 2009-05-26 at Hotels.com on September 5th 2009
"great service, nice hotel but it is a 22 minute walk to riverwalk action and resturaunts but great if you dont mind walking, and there are not plasma"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 4.5
  • Room SizeRoom Size 4.2
  • Room QualityRoom Quality 4.0
  • Prime LocationPrime Location 3.5
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Reviewed by Reviewed A Hotels.Com Guest On 2009-03-25 at Hotels.com on September 3rd 2009
"Was there thought we could sleep in but got rudely awaken by the construction that was being done right outside our hotel room on the riverwalk also t"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by Reviewed A Hotels.Com Guest On 2009-02-28 at Hotels.com on September 2nd 2009
"I will not stay at this hotel again. The room I reserved wasnt available at time of checkin. The room had ants in it and the hotel also charges you $1"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Prime LocationPrime Location 2.7
  • Room AmenitiesRoom Amenities 2.7
  • Room SizeRoom Size 2.5
  • Room QualityRoom Quality 2.5
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Reviewed by Reviewed A Hotels.Com Guest On 2009-02-18 at Hotels.com on September 2nd 2009
"Overall we were satisfied with the hotel, however, it is located at the END of the River Walk. You will have to take a cab or trolley to get to all ac"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 4.0
  • Prime LocationPrime Location 1.0
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Reviewed by Reviewed A Hotels.Com Guest On 2009-01-21 at Hotels.com on September 1st 2009
"Older hotel that has been completely updated. 12 to 15 min. walk to center of riverwalk action via the riverwalk. Expansion of the riverwalk is underw"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Overall ValueOverall Value 3.0
  • Prime LocationPrime Location 2.7
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Reviewed by a user at Trip Advisor on June 7th 2009
"I actually picked this hotel over 3 of my other top choices because I would pick one, read the reviews and change my mind. I ended up with this one be"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 1.5
  • Prime LocationPrime Location 0.5
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Reviewed by a user at Trip Advisor on May 26th 2009
"My company selected El Tropicano for our annual training. As a member of the training staff I relied heavily on the hotel staff to accomodate our prog"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 2.7
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Reviewed by a user at Trip Advisor on May 25th 2009
"We stayed 6 nights. The hotel is clean, quiet and most of the staff is helpful. I will say this you need to question things. Sometimes the staff would"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • CleanlinessCleanliness 2.6
  • ServiceService 2.5
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Reviewed by Jimmy And Jan at Yahoo Local on April 27th 2009
"we were very pleasantly surprised at how accommidating everyone was at the hotel. if we even mentioned needing or wanting anything,in a few minutes so"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 2.5
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Reviewed by Happy at Yahoo Local on April 20th 2009
"We had a wonderful time at your hotel - middle of last month. Our friend Mr. Pruitt booked the room for us, and even though it was quite a walk to the"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.0
  • Room SizeRoom Size 2.6
  • ServiceService 2.6
  • Room AmenitiesRoom Amenities 2.5
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Reviewed by a user at Trip Advisor on April 16th 2009
"Strange place... felt like a 'retreat' hotel from the 1960s. However, the location is good, rooms are great, and service was fine. It was a good optio"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Pool QualityPool Quality 4.5
  • ParkingParking 4.2
  • TouristTourist 4.0
  • Prime LocationPrime Location 3.8
  • ServiceService 3.5
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Reviewed by a user at Trip Advisor on April 9th 2009
"This was a wonderful hotel and quite a surprise. It was very unique, and felt like something you would find in Miami rather than San Antonio. I would"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ParkingParking 5.0
  • FamilyFamily 2.4
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Reviewed by a user at Trip Advisor on April 7th 2009
"Just stayed one night. Hotel was quite larger than I had expected. Nice check-in staff. Room was fine with small balcony overlooking pool and city. Ve"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.1
  • ServiceService 2.7
  • Room AmenitiesRoom Amenities 2.5
  • Room SizeRoom Size 2.2
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Reviewed by Anonymous at Travelocity on April 1st 2009
"We stayed here over Easter. Disappointed that the pool wasn't open (didn't see the online trvel website note that it would be closed), but they did fi"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Bathroom QualityBathroom Quality 4.3
  • Room AmenitiesRoom Amenities 3.6
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Reviewed by a user at Trip Advisor on March 26th 2009
"Don't you wish you could go someplace and feel absolutely comfortable with your choice? This, then, is my experience with this property. Clean, comfor"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • BedBed 4.5
  • Room QualityRoom Quality 4.5
  • Bathroom QualityBathroom Quality 4.2
  • Room AmenitiesRoom Amenities 4.2
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Reviewed by a user at Trip Advisor on March 11st 2009
"Another excellent stay with a warm greeting and great service. Also it's been interesting watching the expansion of the Riverwalk past the hotel over"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 3.5
  • EntertainmentEntertainment 3.2
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Reviewed by a user at Trip Advisor on March 10th 2009
"Very economical and very friendly staff! Rooms were very comfortable! Access to San Antonio's attractions was good! Will definitely stay there again!!"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by Mary r. at Travelocity on March 1st 2009
"my family and i stayed here for spring break '09.the hotel was very nice,staff was very freindly and helpful,rooms are very clean.my only problem was"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • CleanlinessCleanliness 5.0
  • FamilyFamily 4.5
  • ServiceService 3.5
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Reviewed by a user at Trip Advisor on March 1st 2009
"We arrived to San Antonio earlier than anticipated and I called front desk to ask for an early check in but she said it was not possible because they"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • Room AmenitiesRoom Amenities 2.6
  • Room SizeRoom Size 2.4
  • Room QualityRoom Quality 2.2
  • ServiceService 1.5
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Reviewed by Anonymous at Travelocity on February 1st 2009
"This hotel is barely near the river (river or puddle, you be the judge). You could walk but it is almost a mile from the river center. The Trolley is"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ModernModern 4.8
  • BudgetBudget 2.6
  • Prime LocationPrime Location 2.5
  • Overall ValueOverall Value 2.3
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Reviewed by a user at Trip Advisor on January 19th 2009
"We chose the El Tropicano for price and location. The hotel is on the riverwalk, but in a quieter area. It's actually the last hotel on the river. The"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.5
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Reviewed by a user at Trip Advisor on January 6th 2009
"Had a wonderful New Years Eve stay at the El Tropicana Riverwalk. The prime rib dinner was wonderful and the buffet was exquisitely done on an afforda"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • EntertainmentEntertainment 2.9
  • FoodFood 2.9
  • FamilyFamily 2.4
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Reviewed by S.A.Shine. at Yahoo Local on January 6th 2009
"I was in town with my Best Friend and our Families for the New Years Eve Festivities.The hotel was booked by my best friend who had never stayed at th"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 3.5
  • Prime LocationPrime Location 3.1
  • Room AmenitiesRoom Amenities 3.0
  • Room SizeRoom Size 2.8
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Reviewed by a user at Trip Advisor on December 15th 2008
"My wife and I were in San Antonio for a sporting event in Noveber 2008. We were lucky enough to stay at the El Tropicano. We enjoyed everything about"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • BedBed 5.0
  • Room AmenitiesRoom Amenities 5.0
  • Room SizeRoom Size 4.5
  • ParkingParking 4.5
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Reviewed by a user at Trip Advisor on December 11st 2008
"Somewhat tired property. Small bathroom. Very clean. Very freindly service. Breakfast was good. Very convenient to the Municipal Auditorium. Riverboat"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Bathroom QualityBathroom Quality 4.2
  • FoodFood 4.0
  • CleanlinessCleanliness 3.0
  • ServiceService 2.7
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Reviewed by Tracey S. at Travelocity on December 1st 2008
"Older hotel, but very clean, interesting decor and layout. On the far end of the Riverwalk closer to the Alamo, but not close to the usual Riverwalk a"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • CleanlinessCleanliness 5.0
  • EntertainmentEntertainment 5.0
  • HistoricalHistorical 4.5
  • TraditionalTraditional 4.5
  • ServiceService 2.8
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Reviewed by a user at Trip Advisor on November 20th 2008
"This hotel was basically okay and I'll get back to that. But, the name "Tropicana Riverwalk" must be in violation of some truth in advertising laws or"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by a user at Trip Advisor on November 12nd 2008
"The El Tropicano Riverwalk is an affordable way to see San Antonio. Although the name says "Riverwalk," the hotel is a decent stroll from the main sec"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.3
  • Room SizeRoom Size 2.6
  • Room QualityRoom Quality 2.5
  • Room AmenitiesRoom Amenities 2.4
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Reviewed by a user at Trip Advisor on November 8th 2008
"Booked the Holiday Inn Topicana via Hotwire for $58 a night. I'll admit I didn't expect much from the Holiday Inn but I've been extremely surprised. T"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • BeachBeach 2.7
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Reviewed by a user at Trip Advisor on October 28th 2008
"stayed here for a trade show oct. 16, 17 18 hotel is classic 60's art deco and has been refurbished quite nicely room was a bit smaller than average b"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Bathroom QualityBathroom Quality 4.5
  • Room QualityRoom Quality 4.5
  • Room AmenitiesRoom Amenities 4.5
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Reviewed by a user at Trip Advisor on October 6th 2008
"My husband and I and friends booked this hotel for one night while visting San Antonio for a quick get away. I want to start with Pros: Hotel staff is"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 4.0
  • Prime LocationPrime Location 0.5
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Reviewed by a user at Trip Advisor on September 23rd 2008
"Spent many a day in Holiday Inns but El Tropicano Riverwalk is one of the best. Maybe some of the surroundings have a little to do with it, but the em"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • CleanlinessCleanliness 5.0
  • FamilyFamily 5.0
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Reviewed by a user at Trip Advisor on September 10th 2008
"I was very pleased with our stay at this hotel. We were going overnight to San Antonio to see a show at the Municipal Auditorium. This hotel is perfec"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 2.8
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Reviewed by a user at Trip Advisor on August 26th 2008
"Once again El Tropicano helped make my family's stay in San Antonio great. Every time we go some sort of improvement has been made. The lobby is spaci"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • CleanlinessCleanliness 5.0
  • Pool QualityPool Quality 4.5
  • Prime LocationPrime Location 3.5
  • FamilyFamily 2.9
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Reviewed by a user at Trip Advisor on August 25th 2008
"Our stay was absolutely wonderful!! Mr. Kenworthy and his entire staff are to be commended for the overall operation of this property. Never once did"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 2.7
  • RomanticRomantic 2.7
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Reviewed by lilman423 at Yahoo Local on August 24th 2008
"Stay away from here! This place is a joke. The lobby looks nice but beware, its only a way to get you into their low class rooms. Service lousy. This"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
  • ViewView 3.5
  • ServiceService 2.8
  • Prime LocationPrime Location 0.5
  • ParkingParking 0.5
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Reviewed by a user at Trip Advisor on August 11st 2008
"Friend was celebrating his birthday on the River Walk. We checked in at the Holiday Inn Tropicano, and noticed young people dressed in costumes all ov"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 3.0
  • ServiceService 2.4
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Reviewed by Reviewed A Hotels.Com Guest On 2008-09-10 at Hotels.com on August 9th 2008
"Cool looking hotel....retro feel"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by Reviewed A Hotels.Com Guest On 2008-09-09 at Hotels.com on August 9th 2008
"We loved the location adjacent to the Municipal Auditorium. We were somewhat disappointed we could not order a snack to have with our drinks at the ba"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Prime LocationPrime Location 2.9
  • ServiceService 1.5
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Reviewed by Reviewed A Hotels.Com Guest On 2008-08-21 at Hotels.com on August 8th 2008
"Air conditioner- vibrated, creating a high level noise Bathroom-lacks space for makeup,etc A small table in the room itself would be convenient Staff"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 3.8
  • Room QualityRoom Quality 2.8
  • Room AmenitiesRoom Amenities 1.0
  • Room SizeRoom Size 0.5
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Reviewed by Reviewed A Hotels.Com Guest On 2008-08-06 at Hotels.com on August 8th 2008
"Banquet service was great!"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by Reviewed A Hotels.Com Guest On 2008-07-08 at Hotels.com on August 7th 2008
"Hotel is on the Riverwalk. Currently they it is at the end...however I saw construction to extend the Riverwalk passed the hotel so that it will no lo"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by Salesguy at Yahoo Local on August 6th 2008
"I agree with the previous review. They advertise riverwalk views, but all i got was the nasty ditch view with the same waterpump. Lousy service, creep"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ViewView 3.5
  • Prime LocationPrime Location 2.7
  • Room AmenitiesRoom Amenities 2.5
  • ServiceService 2.3
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Reviewed by JGroove at Yahoo Local on August 4th 2008
"They must have spent all of their money on the lobby and caring for the animals. The rooms were not nice, do not be fooled by the beautiful pictures o"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room AmenitiesRoom Amenities 4.0
  • Room QualityRoom Quality 3.5
  • FoodFood 3.5
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Reviewed by Reviewed A Hotels.Com Guest On 2008-04-14 at Hotels.com on August 4th 2008
"nice hotel helpful staff"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • No Attributes
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Reviewed by Reviewed A Hotels.Com Guest On 2008-04-12 at Hotels.com on August 4th 2008
"Wasn't expecting anything great but I must say the employees were ridiculously friendly and helpful, I think we were asked how we were doing by atleas"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Room QualityRoom Quality 1.9
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Reviewed by Reviewed A Hotels.Com Guest On 2008-04-03 at Hotels.com on August 4th 2008
"The location of the Hotel was a little missleading, stated on the Riverwalk, but outside this Hotel there were construction workers extending the Rive"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Bathroom QualityBathroom Quality 3.0
  • Prime LocationPrime Location 2.9
  • FoodFood 2.8
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Reviewed by Reviewed A Hotels.Com Guest On 2008-04-03 at Hotels.com on August 4th 2008
"Guest did not leave a comment."...Read Full Review

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  • No Attributes
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Reviewed by Reviewed A Hotels.Com Guest On 2008-02-11 at Hotels.com on August 2nd 2008
"Thought the price was higher than it should've been for the surrounding area; in a quiet, non-commercial neighborhood. The hotel is located at the far"...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • ServiceService 4.0
  • Room AmenitiesRoom Amenities 4.0
  • ModernModern 3.3
  • Room SizeRoom Size 2.6
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Reviewed by Reviewed Norma at Hotels.com on August 2nd 2008
"Although the hotel room was small and there is nothing fancy about it, it was a good value for the money."...Read Full Review

Review Attributes Ratings (out of 5 stars)

  • Overall ValueOverall Value 2.9
  • Room QualityRoom Quality 2.5
  • Room AmenitiesRoom Amenities 2.5
  • Room SizeRoom Size 2.2